We take good care of our customers' cars regardless of whether they bought them at Peach or not.
The Peach Process
Inspection and diagnosis
The Peach team, in conjunction with the customer, identify the issue(s) at hand and conduct a holistic assessment of the condition of the vehicle - including visual check of problem areas, driving test, and computer diagnosis - to identify the condition of the vehicle at present.
Customer consulted on both immediate repairs required as well as potential future issues. Based on the use of the vehicle, budget, and timelines, repair costs provided to the customer for go-ahead.
Experienced technicians take on the repairs in state of the art facilities.
Customers communicate with a single point of contact at Peach Car Care who will be with them the entire journey. Timely, informative updates are given concerning efforts, outcomes, and timelines providing customer peace of mind.
Quality control check
Once repairs have been completed, cars are put through a similarly rigorous inspection process as when they came in to ensure all issues have been rectified.
Once the Car Care team is confident the issues have been resolved, the car is handed back over to the customer. Satisfaction guaranteed or it's on us.
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